Grabiela Vrapi

Software Product Operations Specialist – 3-Month Goals

This document highlights my human-centered and practical 3-month plan for the Software Product Operations Specialist role at Flex, combining front-end development, UX testing, reporting, and proactive UI/UX improvements.

Core Objectives

Hands-On Frontend

Actively develop UI components, optimize platform performance, and enhance user experience.

UX & Usability Testing

Test features, collect user feedback, and implement usability improvements.

Analysis & Reporting

Analyze user behavior and create actionable reports for the product and dev teams.

Proactive Improvements

Propose UI/UX enhancements and workflow optimizations to increase platform efficiency.

Cross-Team Collaboration

Work closely with product managers, developers, and designers to deliver impactful results.

3-Month Biweekly Plan

Weeks 1–2: Onboarding & Observation

Familiarize with the platform, users, and workflow.
Perform initial feature tests and gather feedback.

Weeks 3–4: Active Contribution

Implement minor UI improvements for better UX.
Collect insights from user behavior and data.

Weeks 5–6: Ownership & Reporting

Take ownership of a module or component end-to-end.
Create reports on usability and performance.

Weeks 7–8: Optimization & Suggestions

Implement improvements based on testing and feedback.
Integrate data analysis into reports for dev team.

Weeks 9–10: Cross-Team Impact

Collaborate with product and dev teams for new integrations.
Present suggestions for broader platform optimizations.

Weeks 11–12: Delivery & Long-Term Planning

Deliver a polished module or feature with full documentation.
Plan ongoing improvement goals for next quarter.